Frequently Asked Questions
Everything you need to know about your celestial shopping experience.
What is the standard shipping time for orders?
Most orders are processed within 2-3 business days. Domestic shipping typically takes 5-7 business days, while international orders may take 10-15 business days depending on your location.
How can I track my package?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress in real-time.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed apparel. Items must be returned in their original packaging with tags attached to be eligible for a full refund or exchange.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless and secure checkout experience.
How do I ensure I choose the right size?
Please refer to our detailed Size Guide located on each product page. We provide measurements in both inches and centimeters to help you find the perfect fit.
Are your products ethically sourced?
Yes, we are committed to sustainable fashion. We work exclusively with manufacturers who adhere to fair labor practices and utilize high-quality, eco-friendly materials whenever possible.